Q & A's
Here are some common questions and answers we get from travel retailers about the TourHound Pro Widget.
Which version is best for you?
Widget - For travel retailers/homeworkers with a website. A simple tool embedded onto your consumer facing website directing, displaying thousands of tours and directing enquiries to your travel website.
Whitelabel - For travel retailers/homeworkers without their own website. A mini standalone website generated to send enquiries straight back to you from your social media.
What are the benefits of having a TourHound-Pro widget on my consumer website?
A TourHound-Pro widget on your website boosts your engagement rate and really takes customer service to the next level. More user interaction with consumers on your website gives you the opportunity to collect data from your current and potential new customers.
How do I upload the TourHound-Pro widget to my consumer website?
Ideally, the TourHound-Pro widget needs to be “embedded” onto a dedicated Touring & Adventure page on your website and the people who created/built your website will know how to quickly do this. However, we also have a dedicated technical team who will assist with the process which is very simple and straightforward.
How long will it take to install a TourHound-Pro widget on my website?
Depending on demand, we can usually provide your business with the widget within 5 working days but often quicker.
Why are TourHound offering our business a free widget?
TourHound have developed a sophisticated platform that aggregates touring and adventure holidays. Our key partner operators enjoy relationships with agents, homeworkers and anyone selling their product. Our aim is to connect those operators with as many distribution partners as possible.
What do TourHound gain from providing a widget free for one year?
We believe we have mastered the perfect technology and content provision in the touring and adventure market space and we want agents and homeworkers to experience first-hand the benefits of having their widget on their consumer facing website. By offering a free one year service, subscribers can experience and judge the benefits for themselves and decide after the year if the service is truly valuable.
How many operators will the TourHound-Pro widget feature?
There are over 50 operator UK partners currently available to agents and homeworkers mostly well-known brands.
Can I add other operators to my TourHound-Pro widget?
Additional operators that have partnered with TourHound may be added to your widget by upgrading to Premium or Deluxe widgets.
How much will the TourHound-Pro widget cost in future?
There will be NO cost of continuing with our basic level widget. However, upgrades to our Premium widget is £79 monthly and upgrade to our Deluxe widget is £129 monthly.
Can I choose which operator my business wants to work with and feature?
For the TourHound-Pro Basic widget, subscribers can select 10 operators from a list of 20 they wish to work on the platform. For the TourHound-Pro Premium widget, subscribers can select up to 20 operators from a list of 35 they wish to work with. For the TourHound-Pro Deluxe widget, subscribers can select up to 35 operators from a list of 50 they wish to work with.
What happens if my business wishes to terminate the agreement?
Whilst we hope your business will appreciate the benefits of having our widget, there is NO obligation for your business to continue using it.
Do I have to name and feature the logos of the operators in the product searches on the TourHound-Pro widget?
Some subscribers choose to name and feature the operators logos on the content provided and some prefer not to leaving the content anonymous in order to prevent their customers contacting operators directly after finding product on the platform. You have the choice of doing either.
What is the “call to action” on the TourHound-Pro widget?
Customers wishing to book a holiday found on the TourHound-Pro widget are directed to the agent or homeworkers preferred contact details by way of phone, an e-message or a messenger message.
Who is successfully using the white label?
Amongst our key partners currently using the TourHound-Pro widget are Barrhead Travel, Dawson and Sanderson, Fred Olsen, Advantage Network, ATAS, Travel Club Elite, Beverly Travel to mention but a few.
Are there any Data Protection issues involved with the TourHound-Pro widget?
All the information and call to action deriving from the widget is directed back to your business and will be subject to your own website Privacy and Cookie policies.